Lee Odden over via Ed Kohler of the Technology Evangelist writes about Social Media Optimization. How does business leverage the opportunity to connect with people using consumer generated media tools?
I’ve distilled Lee’s tips into a easy to use and remember format for my readers here:
1. Get In.
Go where where your market is and investigate the Long Tail for related niches for your products and services. Get your brand is fair percentage of minds hare.
2. Fit In.
Create community around your brand for your percentage of minds hare to pay dividends. Go interactive and create conversations and networks around your brand. Participation is mandatory or someone else will start the conversation that you should have had to begin with. Meet your community where they are and find out what they want and deliver it. Fit in with the new expectations and habits of social networking.
3. Make Friends.
Do actually engage your market through community. Create interactive contests, polls, user feedback loops whatever allows your community to choose, create and contribute to the improvement of your brand. Allow them to submit home grown videos, photos, naming contests and any other unique and interesting experiences that will reinforce your brand and a great experience. This leads to trust. When you’ve been authenticated and validated by your community that can rightly influence the message of your market about your products and services. You'll find yourself in a cooperative position where consumer involvement becomes a vital contribution to your success and word-of-mouth marketing is lifting your business profile in a positive manner that helps you acquire new business.
Check out Lee’s comments by clicking the link below:
SMO: What is Social Media Optimization?: Technology Evangelist.
To read the Lee Odden's comments in full, visit him at the Online Marketing Blog: New Rules for Social Media Optimization.
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SMO: What is Social Media Optimization?
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